About OTTO

OTTO CAP

America’s Largest Source for Blank Caps and Custom Headwear

OTTO CAP is your premier one-stop-shop wholesale supplier for premium headwear. We proudly provide B2B services exclusively, ensuring our professional partners receive the highest level of satisfaction and support. As a leading worldwide manufacturer of quality headwear for over 70 years, we’ve built our reputation on craftsmanship, service, and industry-leading standards, making us the top choice for discerning buyers across the globe.

Free Blank Sample Program – Frequently Asked Questions

Experience the advantage of OTTO Cap’s Try Before You Buy service, created for industry professionals and style-conscious buyers who demand confidence with every order. Explore the comprehensive FAQ below to maximize your sample experience.

How to Request a Free Blank Sample

Eligibility: You must hold an active OTTO Cap account.
Process: Visit our Try Before You Buy page and log in with your account credentials.
Instructions: Follow the guided steps to select and request your ideal in-stock sample.

Sample Shipping Options

Drop Shipping:
Complimentary drop shipping for sample orders—deliver directly to your clients or partners at no extra charge, with speed and discretion.

Blind Shipping (No OTTO Branding):
Need brand-neutral shipping? We offer blind shipping upon request:

Place your order through our Try Before You Buy process.
Contact our team directly after your order to arrange for shipment without OTTO branding.

Free Sample Limits & Quotas

Every customer receives a sample quota based on account status and historical order activity.
Note: Your specific quota is not displayed. Requests exceeding the standard limit are carefully reviewed by our team to maintain program integrity and fairness.

Shipping Details

Complimentary Ground Shipping: All Free Blank Sample orders are shipped free via ground service.
Important: Expedited shipping services are unavailable for sample requests at this time.

Eligible and Ineligible Products for Sampling

Eligible:

Only current, in-stock OTTO Cap items can be requested as free samples.

Not Eligible:
The following products are excluded from free sample eligibility:

Thread
Backing sheets
Poly sample bag (Item #85-466-033-A)
Mask pack (Item #174-1332-000)

Every eligible sample reflects our unwavering commitment to quality, craftsmanship, and style.

International Shipping Policy

Free sample shipping is only available within the contiguous 48 United States.
We do not ship samples to:
- International addresses
- Non-contiguous U.S. regions (including Alaska, Hawaii, or U.S. territories)

Additional Notes

Ground shipping is standard for all sample orders.
Availability is subject to inventory and program participation guidelines.
For large accounts, special needs, or bulk requests, please contact our customer support team for dedicated assistance.

Discover the OTTO Cap Difference

With a heritage rooted in material excellence, design innovation, and superior service, OTTO Cap is the trusted provider for wholesalers and professionals nationwide.

Contact our team or start your Try Before You Buy experience today! Visit ottocap.com/contact for assistance.